Call, any hour
The fastest way to reach us is the phone. The line is open 24/7, including holidays: <strong>(855) 575-2890</strong>. We do not use web forms, so there is nothing to fill in and nothing to wait on.
Email is for non-urgent questions: [email protected].
Where we serve
Our call line covers Chelmsford, Westford, Billerica, Lowell and Tyngsborough. This site does not have a walk-in office, so call or email rather than visiting.
What to tell us when you call
- Your street address and village or town.
- What is happening, and whether the water or fuel is shut off.
- The age of the house and the fuel type for heating calls.
- Whether anyone is hurt or whether there is a gas smell. If so, leave and call 911 first.
Standards and sources
Plumbing in Massachusetts follows the state plumbing code, 248 CMR, and the Board of State Examiners of Plumbers and Gas Fitters publishes the licensing guidelines.